How to Be Better at ... Customer Care

How to Be Better at ... Customer Care

eBook - 1999
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Most companies see customer care as a vital part of their organization. This text contains hints and tips to help managers and staff organize and facilitate customer care and demonstrates how customer care in organizations large and small can grow from satifactory to excellent.
Publisher: London : Kogan Page, c1999.
ISBN: 9780585380520
Characteristics: vii, 168 p. : charts ; 23 cm.
Additional Contributors: NetLibrary, Inc
Alternative Title: Customer care


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