Title rated 0 out of 5 stars, based on 0 ratings(0 ratings)
eBook, 2000
Current format, eBook, 2000, , Available.
eBook, 2000
Current format, eBook, 2000, , Available. Offered in 0 more formats
Attracting Customer Love shows how loyalty comes from a partnership, not through "wowing" the customer. The book explains that building loyalty takes a special culture requiring the collective efforts of every member of the organization. Bell says building customer loyalty is particularly dependent on the frontline person who interacts directly with customers.
From the community