Telephone Courtesy & Customer Service

Telephone Courtesy & Customer Service

Book - 2000 | 3rd ed.
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Give employees effective telephone skills and you will see what a powerful business tool the phone can be.
Publisher: Menlo Park, Calif. : Crisp Publications, c2000.
Edition: 3rd ed.
ISBN: 9781560525776
Characteristics: vi, 104 p. : ill.


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