The Keys to Conflict Resolution
Proven Methods of Settling Disputes VoluntarilyBook - 1999
What do the NFL, the A.F.L.-C.I.O., and the U.S. government have in common? All have been clients of Theodore Kheel. Here, the master mediator describes the ten commandments for negotiators and shows how applying a soft touch produces results in any situation.
Publisher: New York : Four Walls Eight Windows, c1999.
Branch Call Number: 347.739 Khe 3583ml 1
Characteristics: xix, 136 p. : ill.
Alternative Title: Conflict resolution